Small Business Software Packages

20030315

SMALL BUSINESS Versions for CUSTOMER CARE, STAFF TRAINING NEEDS and PROCESS MANAGEMENT

Your concerns answered Are the SMALL BUSINESS versions serious contenders? Absolutely Will it run on a stand alone PC? Yes What WIndows will it run on? W95, W98, Windows NT, 2000 and XP Will it run on a small WORKGROUP or LAN Yes Is it as robust as the full version Yes If I upgrade later will my existing data still work Yes As a small business we have a limited IT budget and little scope for taking risks No Problem! The SME Version for all packages is very affordable. And you have peace of mind that when your business outgrows the system you can move up to the next version and take existing data with you. eg all your customer enquiries, training records and process will be transferred to the new version

What's different about the small business versions? Basically all the essential processing is exactly the same as in standard corporate and enterprise versions. A customer complaint is a complaint, a training need is a need, a process is still a process no matter what size or type of company they occur in. And the functionality to support all of these things exists in all versions. So what's missing you ask? Network rigours, high-volume data transfer and data access by team structures eg in the higher versions a supervisor can see data for her/his entire team, managers see all thier own supervisors etc. And of course not all the reports are available in the small version nor are some of management planning functions. The system is just as rigorously designed and tested and has the same look & feel as well as ease of use features. They cost a fraction of what their bigger brothers cost and come in fixed 1 - 10 user versions. SMALL BUSINESS versions system specific details