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Process Management - OVERVIEW |
20030315   |
A great deal of time and money is invested by many organisations in producing
reference documentation - only to find it is not used.
Often it is paper-based making it harder to produce.
Identifying and linking cross references is difficult, time consuming and expensive.
Maintenance can be a nightmare.
Typical reasons for not using reference documents include: "it's out of date",
"it's not easy to use", "it's 3 volumes thick!",
"it's a mass of uninteresting text and no pictures", "can't find it "....sound familiar?
XGL Hypertext VOYAGER helps you solve these problems and produce effective,
professional-looking, easy to use results - SIMILAR TO THIS WEB SITE.
XGL PROCESS MANAGEMENT SYSTEM consists of the following:
Regularly review and update your processes and procedures with VOYAGER Audit Manager
And here are just a few of VOYAGER's process Authoring and Viewing features:
VIEWING system - view process, guidelines, definition and all READ_ONLY
AUDIT system - plan and schedule audits to review and update your processes
AUTHORING system - maintain process, procedures, text, diagrams, hotspot mapping, links
ACTION system - raise, track and cost all business improvement actions to correct or prevent problems arising
USAGE ANALYSIS system - analysis how the system is being used
XGL having designed with business users in mind, means there is nothing technical about Authoring with VOYAGER:
Business users can author contents
Organise your process definitions, procedures and diagrams into VOYAGER BOOKS
Create a Bookshelf of separate BOOKS for each area eg QA, Accounts, H&S,
Set up links between Books from any topic to any topic
No technical knowledge required
NO HTML or programming to learn
IT personnel need not be involved - you're in control now!
And Viewing processes and procedures with VOYAGER could not be easier:
Click on the desktop icon and go straight into the VOYAGER BOOK eg Quality Book
and straight into a specific process or topic
Each BOOK can have hundreds or thousands of processes, procedures and diagrams
Jump between books and topics by simply clicking a hyperlink
Click on any diagram and picture to zoom-in or jump elsewhere
Staff Suggestion box
Personal schedules for: Training courses, Audits, Corrective Actions etc
Create one or more Audit Plans
Automatically produce Audit Schedules - no more spreadsheets!
Monitor Audit Results to completion
(Click the AUDIT MANAGER button on the Table of Contents for more details)
Automatically Generated Hierarchic Table of Contents,
Automatically Generated Glossary of terms,
Automatically Generated List of Illustration,
Automatically Generated A-Z Index and a log of topics accessed so far.
Active Flowcharts
Change Control Facilities
Change History Logs
Stand-alone Pictures
Sequence and Layer picture hotspots
Import your current files into VOYAGER
Easy point and click to set-up hotspots
Simple Query for everyday use
Advanced Query for more complex searches
Query Results Log
Home-in Query
Control who can print from VOYAGER
Uncontrolled mark on copies