All New Customer Care Packages!
    1 Customer Sales Enquiry,
    2 Customer Marketing and E-Marketing,
    3 Customer Complaints


20030911  
CUSTOMER SALES ENQUIRIES SYSTEM
Convert more enquiries into sales with our easy to use system. Brings a more thorough approach to your enquiry handling: customer details, contact details, product / service details, conversation details, communications log, diary actions, prioritys, targeting, potentials and musch more


CUSTOMER MARKETING SYSTEM
COMING SOON! to let you select records from your customer base and / or from bought-in list market data to create campaigns and then mail, call or E-mail prospective buyers. Maintains a detailed history of all campaigns and access to enquiry system facilities (see above)

CUSTOMER COMPLAINTS SYSTEM
This is a large, full function system. XGL's customer complaints system will easily handle your customer complaints and enquiries, analyse them to identify recurring issues and set-up, track and cost your improvement plans.


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